Support

FAQ

Does the company render a delivery service to the country’s regions?

Our delivery service covers not only the capital of Baku but also other cities and regions of our country. At this time, delivery costs vary depending on locations and order amounts.

Is there a warranty for the purchased products?

Palıd 2015 LLC delivers products directly from manufacturers and provides a guarantee for all products. However, for corporate (wholesale) customers, the warranty conditions differ from those for retail sales, which our employees inform in detail during order placement.

How can I order?

You can easily place an order using the link www.palid.az/shop. When you find the product you need, you can add it to your shopping cart and place an order by entering your contact information in the appropriate fields. After receiving the order, you will be contacted and explained the necessary procedures.

To whom and how should corporate (wholesale) customers contact?

Our corporate clients can contact us at the numbers listed on the website (+994502357029 or *2015). At that time, they will be directed to the appropriate corporate department. In addition, they can get information about the next steps by writing to our e-mail address: [email protected].

How do I contact you?

To contact us, you can first use the online chat in the lower right corner of our portal, or WhatsApp messenger. Additionally, you can contact the numbers listed on our website (+994502357029 or *2015).